You. Rewards Terms & Conditions
Subject to the terms and conditions set forth below, members of YOU. Rewards will earn points in connection with the purchase of qualifying products and services at Youshouldbehair.com.
I. MEMBERSHIP
1. Free Membership.
YOU. rewards does not require a monthly or annual membership fee. To obtain membership you must simply enroll in our YOU. Rewards program.
2. Eligibility.
You must be age 16 years or older and a resident of the United States to be eligible for membership. Membership in the Program is limited to individuals only and is limited to one account per individual. Persons under the age of 18 ("Minors") must obtain their parents' or legal guardians' consent prior to participation. By submitting an application for YOU. Rewards, you agree (or, if you are a Minor, your parent or legal guardian agrees) to be bound by these terms and conditions. To enroll in the Program, you must provide your first name, last name, mailing address, and phone number. The Program is void where prohibited by law. A person may not be a member of more than one YOU. rewards Program. Members are entitled to only one Member Account.
3. Membership Account.
Each YOU. Rewards member ("Member") will receive an YOU. Rewards account number that is unique to such Member ("Account").
The Account remains the property of YOUSHOULDBEHAIR and must be surrendered upon request. No credit or cash will be given for unused points. Program account numbers are not transferable and are not for sale, resale or barter. YOUSHOULDBEHAIR is not responsible for use of a Member's account or redemption of a Member's points in the event the Member's account is stolen and the account is used or the points are redeemed prior to the Member informing YOUSHOULDBEHAIR that the Member's account has been stolen.
4. Member Information (including Personal Information) and Privacy Policy.
When you create an account on youshouldbehair.com, by default, your site log-in credentials are the same log-in credentials you will use to access your points in the YOU. rewards widget hosted by our third-party partner.
You can access this widget on our YOU. rewards landing page. Members must keep their Member Account information up-to-date by logging directly into the youshouldbehair.com customer account .
You may become a registered user of the Website by clicking the ACCOUNT ICON in the header of the YOUSHOULDBEHAIR homepage, then click "Create an Account" and proceeding through the associated registration screens.
YOUSHOULDBEHAIR may also obtain change of address updates from other sources such as the U.S. Postal Service, but is not obligated to do so. The information you provide as a member of the Program will be handled according to YOUSHOULDBEHAIR's privacy policy.
5. Rewards Disputes.
Points Disputes. If you believe that a purchase made on your Account should have resulted in the addition of Points to your Points balance, and such Points are not reflected in the Points balance within forty-five (45) days of the date on which the purchase posted to your Account balance ("Points Dispute"), notify us immediately. We will use reasonable efforts to investigate your Points Dispute so long as you notify us of such dispute within ninety (90) days of the posting date of such purchase. If you do not notify us within such ninety (90)-day period, you will have waived your right to make a Points Dispute with respect to that purchase. In order for us to undertake an investigation of your Points Dispute, we may require you to provide written confirmation of the dispute. If we do not receive the requested written confirmation at the address and within the time requested by us, we may in our sole discretion determine not to investigate your Points Dispute. Upon completion of our investigation of your Points Dispute, we will have no further responsibilities should you later reassert the same Points Dispute.
6. Online Account Maintenance.
Once you are a registered user of the Website, you may view your YOU. Rewards points balance in the widget embedded on our YOU. Rewards landing page. After logging onto the Website, simply click on the widget pop-up embedded on our YOU. Rewards landing page.
7. Member Cancellation.
You may cancel your YOU. Rewards membership at any time. Upon cancellation, any unused points accrued in your account will be forfeited and cannot be redeemed.
II. EARNING POINTS
1. General.
Members can earn YOU. Rewards points on for purchases of qualifying products except gift cards. For all Online purchases, you must be a registered user of the Website and YOU. Rewards program to get credit for Online purchases. You must be signed into this account to receive any credit.
2. Earning Rate.
YOU. Rewards Member Points. Members earn one (1) point for every one dollar ($1) spent when they purchase qualifying products. Points are rounded down. For example, if you spend $19.99, you will receive 19 points. Calculation is as follows: $19.99 x 1 point per dollar = 19.99 points, which is rounded down to 19 points.
3. Gift Cards.
When a Member makes a qualifying purchase Online using a gift card, the Member will earn points on the amount of the purchase.
4. Timing of the Addition of Points to Accounts.
YOU. Rewards Member Points earned on the online purchase of qualifying products will be credited within 72 hours after shipping. The timing for issuing points is subject to change.
the amount of points in your Account, including points earned on your recent purchase, will be reflected on your receipt after a transaction, unless there is a point-of-sale or system unavailability or other technical difficulty that limits the ability to reflect points on the receipt.
5. Exclusions.
Members may earn YOU. Rewards points only on the purchase price of qualifying products online if they are logged onto the Website.
Calculation of YOU. Rewards points excludes payment by the Member for shipping charges and all taxes, including without limitation, federal, state, and local taxes or use taxes.
YOU. Rewards points will not be earned on any discounts or other credits offered in connection with a product or services. For example, if a product that is normally $100 is on sale for $75, a Member will only earn points on the purchase price of $75. Purchases of gift cards, redemption of merchandise vouchers, and any type of price adjustments, including merchandise returns, are not eligible for points.
All purchases made: (i) by a Member prior to such member joining the Program, (ii) Online without a Member being logged onto the Website, are not eligible for Program credit.
6. Returns.
Points earned for a purchase that is then the subject of a return, refund, returned check due to non-sufficient funds, or other credit will be deducted from the Member's account in an amount equal to the points earned for the original transaction, including bonus points.
7. Bonus Point Promotions.
From time to time, YOUSHOULDbeHAIR may run certain bonus point promotions. When these products are purchased by a Member, the Member will earn bonus points on each product, as specified in the offer. Bonus point promotions are subject to the terms and conditions of the offer and may be offered at any time in YOUSHOULDbeHAIR's sole discretion. Bonus point offers cannot be combined with any other offer. If a Member purchases a product during a bonus point promotion and the product comes with an additional, free product, bonus points will not be issued on the retail value of the free product. If a Member redeems points towards the purchase of a bonus point product and pays a portion of the retail price after the points redemption, the Member will receive bonus points on the leftover retail amount paid by the Member. If a Member redeems points towards the purchase of a bonus point product in an amount equal to the full price of the bonus point product, the Member will not earn any bonus points. You may also earn additional points on non-purchase activities in accordance with the terms published by YOUSHOULDbeHAIR. You may also earn additional points on certain purchases from eligible third parties in accordance with the terms published by YOUSHOULDbeHAIR.
III. REDEEMING POINTS
1.General.
Points earned by a Member may be redeemed: (i) for products or discounts on products at YOUSHOULDbeHAIR, provided a Member is using a minimum of 2000 points. Points cannot be redeemed on Gift Card purchases.
2. Points towards Products: Members can use their points to reduce the purchase price of a qualifying product free of charge based on the following scale:
- 2000 points = $20.00 off
Points can be redeemed in any combination of the point and increment amounts set forth above. For example, if a Member wants to redeem 5000 points, the transaction will allow the member to redeem 4000 points. The remaining 1000 points will be redeemable once the member meets the 2000 points minimum threshold. Redemption of points towards purchases of products is subject to product availability.
3. Gift cards.
Points cannot be used towards the purchase of gift cards.
4. Returns
Unfortunately, Rewards may not be returned or exchanged for points or cash, for another product, gift card, or e-gift certificate.
5. Redemption Online
Members may redeem their points on any YOUSHOULDBEHAIR purchase. To redeem points through an online purchase, a Member must be a registered user of the Website and YOU. REWARDS program. Points may only be redeemed on the purchase price of qualifying products and cannot be used towards sales tax, shipping and handling charges or the purchase of gift cards. A Member may redeem up to 6,000 points in a single online purchase. Any remaining points can be redeemed in a future purchase.
6. Exclusions.
Points accumulated on different Accounts of different Members may not be combined or aggregated to make purchases of products and services or for any other reason. Points earned in a transaction cannot be redeemed in the same transaction.
7. Points Expiration.
All unredeemed points expire when you have not engaged in point activity associated with your account for 12 months or more. If you have questions regarding the date of your last point activity or your last purchase, you may email orders@youshouldbehair.com for more information. In addition, points will automatically expire if your Membership is revoked or otherwise cancelled.
IV. GENERAL
By joining the YOU. Rewards Program, you agree to be bound by the terms and conditions set forth in these Program rules. YOUSHOULDBEHAIR reserves the right to cancel, modify, or restrict YOU. Rewards or any aspect of the Program, including, without limitation, the point conversion ratio and the point expiration policy at any time. Any changes can be made without advance notice. YOUSHOULDBEHAIR may make these changes even though such changes may affect the Member's ability to use points already accumulated. You are responsible for remaining knowledgeable about the Program Terms and Conditions. A Member's points balance, as reflected in YOUSHOULDBEHAIR's records, shall be deemed correct. YOUSHOULDBEHAIR reserves the right to determine the amount of points in any Member's account based on YOUSHOULDBEHAIR's internal records related to such Member's account. In the event of an inconsistency between the amount accrued in a Member's account as stated on any Member's receipt and YOUSHOULDBEHAIR's internal records, YOUSHOULDBEHAIR's internal records will control. YOUSHOULDBEHAIR assumes no responsibility for errors caused by incorrect Member information. Your right to transfer points earned or granted under the Program is strictly limited. The sale of points is prohibited and may result in the confiscation or cancellation of your points as well as suspension or termination of your membership, which in each case shall be final and conclusive. YOUSHOULDBEHAIR may revoke any Member's membership in YOU. Rewards at any time if such Member engages in abuse of the Program or fails to follow the terms and conditions of the Program. Fraud or abuse relating to the accrual of points or redemption of rewards may result in revocation of membership in the Program and may affect a Member's eligibility for participation in any other YOUSHOULDBEHAIR program. YOU. Rewards points are non-transferable and cannot be redeemed for cash. The interpretation and application of the Program's Terms and Conditions are at the sole discretion and determination of YOUSHOULDBEHAIR.
For information regarding YOUSHOULDBEHAIR or other questions, you may email orders@youshouldbehair.com